1. About these terms
These Terms and Conditions (“Terms”) apply when you browse or use this website, create an account, register for or attend an event, request a ticket, submit content or a form, participate as a speaker, exhibitor, sponsor, association, media partner, award entrant or supplier, or use a related portal, scanner, download or digital service. “You” means the person using the service and, where applicable, the organisation on whose behalf that person acts.
If a separate signed agreement, booking form, exhibitor manual, sponsorship agreement, award rules or specific offer terms apply, those specific terms form part of the agreement and take priority to the extent of a direct conflict.
2. Who operates the service
The website and event services are operated by Ingenious Media Ltd., trading as Ingenious Media Live.
Business address: Park West Enterprise Centre, 51, Dublin, D12 E2Y9, Ireland
Contact: admin@mail.ingeniousmedialive.com · (01) 612 0880
3. Acceptance and authority
By using a service or submitting a registration or order, you agree to these Terms. If you act for an organisation, you confirm that you are authorised to bind it. If you do not agree, do not submit the transaction or use restricted services. We may ask you to expressly accept updated or transaction-specific terms.
4. Eligibility and age
You must be legally capable of entering the relevant agreement. Unless a specific event states otherwise, attendees must be at least 18 years old. A permitted minor must be registered with appropriate parent, guardian or organisational authority and may need to remain with an authorised adult.
5. Information before booking
The applicable event page, booking journey or written offer will identify the principal characteristics of the service, date and venue, price and taxes where charged, payment arrangements, and material cancellation information. Please review that information before submitting. Apparent typographical, pricing or availability errors may be corrected before acceptance, without limiting mandatory consumer rights.
6. Registrations, orders and formation of contract
A submitted form is an offer or request and does not guarantee admission, participation, a speaking position, exhibition space or an award nomination. A contract is formed only when we issue an acceptance, booking confirmation or ticket, or begin providing the expressly requested service. Automated acknowledgements may confirm receipt only. We may reject duplicate, incomplete, ineligible, fraudulent, abusive or capacity-exceeding requests.
7. Account responsibilities
You must provide accurate, current information, keep login credentials and ticket codes secure, and notify us promptly of suspected unauthorised use. Accounts and permissions are personal unless we approve organisational sharing. You are responsible for activity carried out using your credentials where the activity results from your failure to protect them.
8. Tickets, badges and admission
A ticket, badge or QR code is a revocable licence to attend the specified event, subject to these Terms and venue rules. It may be checked against registration information and must not be copied, altered, resold or transferred except through an authorised process. Admission remains subject to identity, eligibility, capacity, safety and security checks. Lost or compromised credentials should be reported promptly.
9. Prices, taxes and payment
Where a charge applies, the price and mandatory charges will be shown before commitment. Unless stated otherwise, business prices may be exclusive of VAT and consumer prices include applicable taxes. Payment must be made through an approved method by the stated deadline. We may suspend performance or release reserved capacity for overdue, reversed or failed payment, subject to applicable law and any agreed cure period.
10. Cancellations, transfers and refunds
Unless the booking information states otherwise, event registrations and paid event products are non-transferable and non-refundable except where required by law or expressly agreed by us in writing.
Some services connected with leisure activities on a specific date or during a specific period may not carry the ordinary statutory cooling-off right. Any applicable statutory right, exception and cancellation method will be explained in the relevant booking information. Nothing here removes a refund or remedy required by consumer law.
11. Event changes, postponement and cancellation
Programmes, speakers, exhibitors, content, timings, stages, format and venue information may change. We may make reasonable substitutions or operational changes. If an event is postponed, moved, materially changed or cancelled, we will provide the remedy required by law and any additional remedy stated in the applicable booking terms. Unless mandatory law provides otherwise, we are not responsible for separate travel, accommodation, visa, staffing or other consequential costs.
12. Events outside reasonable control
We are not responsible for delay or failure caused by circumstances reasonably beyond our control, including severe weather, venue unavailability, transport interruption, industrial action, public-health measures, utility or network failure, civil emergency, security threat, governmental action or supplier failure. We will take reasonable steps to minimise disruption and communicate material changes.
13. Conduct, safety and venue rules
You must follow lawful staff instructions, venue policies, accreditation rules and health and safety requirements, and behave professionally and respectfully. Harassment, discrimination, violence, unsafe conduct, disruption, unauthorised sales or solicitation, misuse of badges, illegal activity and interference with systems are prohibited. We or the venue may refuse or remove a person where reasonably necessary for safety, security, order, legal compliance or protection of others. A refund is not normally due where removal results from that person’s breach.
14. Accessibility and special requirements
We aim to provide an inclusive event. Tell us about accessibility or special requirements sufficiently in advance through the designated channel. We will consider reasonable measures, but cannot guarantee every request where notice, venue capability, safety or proportionality prevents it. Emergency or sensitive information should be limited to what is necessary.
15. Speakers, panellists and submitted materials
A participant submitting a biography, photograph, presentation, proposal or other material confirms that it is accurate, lawful and does not infringe another person’s rights. You retain ownership of your material but grant us a non-exclusive, worldwide, royalty-free licence for the period reasonably necessary to review, edit for format, promote, record, deliver and archive the relevant event and related factual reporting. Confidential material must not be submitted unless separately agreed in writing.
16. Exhibitors, sponsors, partners and suppliers
Commercial participants must also comply with their booking agreement, technical requirements, manuals, deadlines, insurance obligations, advertising rules and applicable laws. Allocations, positions and benefits are subject to the specific agreement and reasonable operational change. No participant may imply endorsement beyond the relationship expressly agreed. Business-to-business remedies, cancellation charges and liability allocations may be governed by the separate commercial agreement.
17. Awards and nominations
Awards may have separate eligibility, judging and submission rules. Entries must be truthful, authorised and capable of substantiation. Judges may request evidence, combine or withhold categories, disqualify ineligible entries and make final decisions subject to correction of manifest error or legal requirement. Entry does not guarantee shortlisting, publicity or an award.
18. Photography, filming and recordings
Professional photography, filming and audio recording may occur at an event. General crowd and atmosphere material may be used for reporting and legitimate event promotion where lawful. Where consent or a separate release is required, it will be obtained. Tell event staff about a specific concern and we will consider reasonable measures. You must not make recordings that infringe rights, breach confidentiality or disrupt the event.
19. Badge scanning and networking
If you voluntarily present a badge or code to an exhibitor, sponsor or scanner, the contact information associated with it may be shared with that recipient for follow-up. That organisation is responsible for its subsequent use. Do not scan, harvest, export or use attendee information without authority and an appropriate lawful basis.
20. Website content and acceptable use
You may use the website for lawful personal or internal business purposes connected with the event. You must not attempt unauthorised access, probe security, introduce malicious code, scrape at unreasonable scale, circumvent restrictions, impersonate another person, interfere with availability, or reuse data or content unlawfully. Automated access requires prior written permission unless protected by law.
21. Intellectual property
The website, event brands, graphics, software, compilations and organiser-created materials are owned by or licensed to us and are protected by intellectual-property laws. No ownership transfers to you. You may view and make limited copies for the purpose for which content was supplied, but may not commercially reproduce, adapt, distribute or create derivative uses without permission. Third-party marks remain their owners’ property.
22. Links, embeds and third-party services
The website may link to or embed registration, payment, mapping, video, social, accommodation or other third-party services. They may operate under their own terms and privacy notices. A link does not guarantee or endorse availability, accuracy or performance. Transactions made directly with a third party are between you and that party unless we expressly state otherwise.
23. Information, availability and no professional advice
We take reasonable care with published information but programmes and website content may become outdated or contain errors. Content is general information and is not legal, financial, medical, engineering, safety or other professional advice. You should obtain appropriate advice before relying on it. We do not promise uninterrupted, error-free or universally compatible access.
24. Liability
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, breach of mandatory consumer rights, or any liability that cannot legally be excluded or limited.
Subject to that protection, we are responsible only for loss that is a foreseeable result of our breach or failure to use reasonable care. We are not responsible for loss caused by your breach, inaccurate information, an independent third party, or events outside reasonable control. For business users, and except where a separate written agreement provides otherwise, we exclude liability for loss of profit, revenue, business, opportunity, goodwill, anticipated savings and indirect or consequential loss to the fullest extent permitted by law.
25. Responsibility for your breach
You are responsible for reasonably foreseeable loss, damage or claims caused by your unlawful conduct, infringement, unauthorised content or material breach. Any indemnity applicable to a commercial exhibitor, sponsor, supplier or partner is governed by its separate written agreement and will not reduce protections that apply to consumers.
26. Suspension and termination
We may restrict or terminate access where reasonably necessary because of breach, security risk, legal obligation, non-payment, misuse or discontinuation of a service. Where appropriate, we will give notice and an opportunity to remedy. Clauses intended by their nature to survive—such as payment, intellectual property, liability, evidence and dispute provisions—continue after termination.
27. Privacy and communications
Personal data is handled under our Privacy & Cookie Policy and any form-specific notice. Service communications may be sent electronically to the contact details supplied. Marketing choices can be changed using the provided opt-out method.
28. Changes to these Terms
We may update these Terms for future use to reflect legal, operational or service changes. The effective date will be displayed above. Changes will not retrospectively remove accrued rights. Material changes affecting an existing booking will be communicated where required, and the version accepted or otherwise applicable when the contract was formed will normally govern that booking.
29. General legal provisions
- If a provision is invalid or unenforceable, the remaining provisions continue and the affected provision is treated as modified only to the minimum necessary.
- A delay in enforcing a right is not a waiver.
- You may not transfer a booking, account or agreement without permission, except where law gives that right. We may transfer our rights and obligations as part of a genuine business reorganisation or service transfer, provided this does not reduce mandatory consumer protections.
- No person other than the parties has a right to enforce these Terms except where applicable law expressly provides otherwise.
- Electronic records, confirmations and communications may be retained and used as evidence to the extent permitted by law.
30. Governing law and disputes
These Terms and non-contractual disputes are governed by the laws of Ireland. Subject to mandatory rules that protect consumers, the parties submit to the courts of Ireland. If you are a consumer resident in another jurisdiction, you retain any mandatory protections and rights to bring proceedings in a court that applicable law gives you. Before issuing proceedings, please contact us so that we can try to resolve the matter.
31. Contact
Park West Enterprise Centre, 51, Dublin, D12 E2Y9, Ireland
Email: admin@mail.ingeniousmedialive.com
Telephone: (01) 612 0880